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Professional Development Center Workshops
Sales Workshops
Identifying Customer Expectations
Win/Win Strategies
Customer Communication Strategies
Working Effectively with Diverse Customer
Communication Skills
Prospecting
Setting Appointments
Closing/Negotiating
Handling Objections
Scorekeeping
Tracking
FAB's
Follow-Up
SPACED: Finding the "Gap"
Consultative Pre-Owned Selling
Collaborative Negotiation Strategies
Assertively Pleasing Tough Customers
Proactive Conflict Management
Proactive Customer Handling
Managing Stress for Improved Productivity
The Time of Your Life
Management By Strengths
How to Slay Your Dragons
Customer Buying Styles
Telephone Excellence
Customer Contact Strategies
The Leasing Options
Understanding Buying Motives of Women Customers
Owner Retention
Effective Presentations Skills
Customer Service
Self-Mastery: A Plan for Personal Success
Outcomes:
Increased sales (revenues)
A better sales process
Better selling strategies
Increased customer relations
Better use of time
Better self-management
Accomplish additional objectives
An increased ability to change
A more motivated and inspired staff
Increased people development
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